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We are happy to start the cooperation with you. Our service teams keep your equipment working at its best and our preventive maintenance helps prevent problems before they appear. If your equipment malfunctions we will keep you and your end-users well-informed on downtime and on-site work. Our Customer Care Center agents are happy to answer any questions you might have related to your equipment or the maintenance.

Customer Care Center


The team at our customer care center is ready to take your call 24/7. Staff in our national call centers speak your language, and know your equipment and your situation. All of our staff are fully committed to providing top quality, responsive service.

Tel: 123 4567

How we respond to service requests

  • Available to answer service requests 24/7
  • End-to-end process: from receiving call, to dispatching a technician, to
    successful resolution
  • Technicians receive service requests on mobile devices and respond
    immediately, with full knowledge of the problem

Safety is our top priority

Elevator safety involves everyone from maintenance service providers to building owners and users. Using elevators properly helps ensure a safe and comfortable ride for everyone. Take a look at our elevator safety video to see how little things matter in safety.

Watch the video


Stay up to date at all times

With the KONE Mobile app, you are kept up to date on all maintenance work, even when you are out and about. You always know what work is carried out and how the service has been delivered. Watch a video of how the KONE Mobile app works.

Watch the video


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